CCB and Notice of Right to a Lien

After hanging up with Rolland Stark that Friday we had such relief that all was seemingly well with the dissolution of the contract, our deposit returned and repair of the damages.

To our dismay, the next Monday (6/24/19) Yvon Giroux, VP of Install called and offered a $8,000 discount if we were to continue with the roof installation. We were not interested in continuing with any further install with Interlock. Yvon began to insinuate that our stripping of the roof ourselves was not in the contract.  We just reaffirmed that we were done with the contract and wanted our money back.

We felt the relief from our previous phone call rip away and stress and frustration sweep in.

We decided to file a complaint with CCB (Construction Contractors Board) and mailed off our required certified letter to Interlock to give them 30 days notice of our intent to file a complaint. 

On the 6/25, we received a call from Glenn Boss, the man we signed the contract with. He did not have all of the information, so we retold the events.  He sympathized with our phlight and talked with us for over 30 minutes. He acknowledged again our verbal agreement of our own roof stripping and apologized about the terrible install of the roof covering. He told us that he would talk with people to get the ball rolling with getting a refund and repair funds. 

The same day, July 1, we received both our mailing receipt of our notice to Interlock we received a notice of Interlock's right to lien our house!

So, we waited.